What is the Accessory Scout’s return policy?
If you are not completely happy with your full-price purchase, you are welcome to return items for a refund in the original payment method within 7 days of delivery. Please notify us by email (firstname.lastname@example.org) when making a return.
- Customized and Special Order items are final sale & cannot be returned
- Sale & Discounted items are final sale. If you used a discount code of any kind, this item is considered final sale.
- Returned items should be unworn and on their original earring card/in original packaging
Please use a padded envelope or box and include a copy of the invoice or packing slip when mailing your return to:1400 Post Oak Blvd, Suite 150 Houston TX 77056
- Return shipping and insurance is the responsibility of the customer. Customer is responsible for any and all shipping charges on undeliverable packages.
What if something in my order is damaged when it arrives?
We package all orders with care to make sure they arrive in their best condition. In the rare case something arrives damaged, please email us a picture of the damaged item within 5 days of receipt and we will replace it.